CLEANING HEARING AIDS Every morning, you should gently brush the sound opening of the earmolds with a toothbrush or small hearing aid brush to remove any wax. Also, brush over the microphones on the hearing aids to remove any dust or debris. You may also use a hearing aid sanitizing solution to remove excess wax and bacteria from your earmolds. Simply spray this solution onto a tissue or soft paper towel and wipe down the exterior of the earmolds and hearing aids. It is important to only use hearing aid sanitizer provided by your audiologist. Do not use alcohol or other cleaning agents, as they will damage the hearing aids.

REPLACING WAX GUARDS Your hearing aids are equipped with wax guards that will protect the receivers from wax. The wax guards should be replaced every two to four weeks, depending on how much wax your ears produce. Your audiologist will provide you with additional wax guards. To change the wax guards, insert the empty end of the tool straight into the wax guard on the hearing aid. Twist and pull out the black tool. The wax guard should come out with the tool. Next, insert the end of the tool with the new wax guard attached to it straight into the opening of the receiver. Apply pressure, twist, and pull the black tool out. The wax guard should remain in the receiver. To ensure the wax guard is securely in the receiver, press down on it with your finger.

Troubleshooting

Sometimes, your hearing aids may stop working unexpectedly. Usually, you will be able to restore hearing aid function by following these basic troubleshooting techniques:

	Replace the batteries When your hearing aids stop working, replace the batteries. After replacing the batteries, check to see if the hearing aids are working by either checking for feedback by cupping the aids in your hand or by listening through the hearing aids.
	Check tubing for moisture blockage If changing the battery doesn’t restore hearing aid performance, check the earmold tubing for blockage. If there is moisture in the tubing, then sound cannot leave the sound opening of the earmold. If you see moisture in the tubing, gently flick the earmolds to force the moisture out of the tubing.
	Check sound openings for blockage If the hearing aids continue to malfunction, examine the sound openings of the aids. If wax blockage is present, brush these openings with a toothbrush until debris has been removed. If you cannot clear the sound opening or tubing of debris, you will have to deep clean the earmold in a cup of warm water